Allergen Filter
Allergen Filter
This Fees & Payment Policy describes how fees and payments work across SkinSAFE’s services and identifies where the detailed billing terms live. It is part of, and incorporated by reference into, the SkinSAFE Consumer Terms of Service and the SkinSAFE Provider Portal Terms of Service (together, the “Terms”). Capitalized terms not defined here have the meanings given in the applicable Terms. To avoid redundancy, this policy cross-references the Terms rather than repeating their billing provisions; in the event of any conflict, the applicable Terms control.
SkinSAFE currently provides the SkinSAFE Provider Portal to healthcare providers and their staff free of charge. There is no subscription fee, license fee, or per-seat fee for access to the Provider Portal. SkinSAFE reserves the right to introduce fees for the Provider Portal or particular features in the future upon reasonable advance notice, as described in the Provider Portal Terms of Service. The legacy annual-fee structure for “Professional Accounts” described in the prior (2015) policy no longer applies and is superseded by this policy and the Provider Portal Terms of Service.
SkinSAFE offers consumers a free tier and paid Premium Subscriptions. The complete terms governing consumer subscription pricing, authorization to charge, automatic renewal, cancellation, free trials and promotions, failed payments, and refunds are set forth in Section 5 (Premium Subscriptions, Billing, Auto-Renewal, and Cancellation) of the Consumer Terms of Service, and are not duplicated here. Please review that section carefully before purchasing a subscription.
In summary, and subject in all respects to Section 5 of the Consumer Terms of Service: Premium Subscriptions are offered on the plans and at the prices shown at the point of purchase; subscriptions renew automatically for successive periods unless cancelled before the end of the then-current period; and charges are nonrefundable except as required by law or expressly stated in the Consumer Terms of Service. If you subscribe through an app store (Apple or Google), billing, renewal, and cancellation are handled through that app store and are subject to its policies.
Where fees apply, you must provide valid, current, and complete payment information and keep it updated. You represent that you are authorized to use the payment method you provide, and you are responsible for any unauthorized use of your payment method to the extent permitted by law. Payments are processed by third-party payment processors and/or app stores; your use of those services may be subject to their separate terms. As described in the Privacy Policy, we do not store full payment card numbers and we share payment information only with our payment processors or as required by law, regulation, or legal process.
Stated prices exclude taxes unless otherwise indicated. You are responsible for all applicable sales, use, value-added, withholding, and similar taxes arising from your transactions (other than taxes on SkinSAFE’s net income). If you are exempt from any such tax, you agree to provide SkinSAFE with a valid exemption certificate upon request.
SkinSAFE may change its fees and this policy from time to time. We will provide notice of material changes as required by law and by the applicable Terms (including advance notice of price increases before they take effect). Changes do not apply retroactively to the then-current prepaid period. Your continued use of the applicable service after a change takes effect constitutes acceptance of the change.
Questions about fees or billing may be directed to: SkinSAFE Products, Inc., 3104 E. Camelback Rd. #726, Phoenix, AZ 85016; billing/support: support@skinsafeproducts.com; email privacy@skinsafeproducts.com.