Frequently Asked Questions

SkinSAFE is an online database and product rating system developed in partnership with Mayo Clinic. It helps people — especially those with sensitive skin, allergies, or conditions like irritant or allergic contact dermatitis — find skincare, cosmetic, and personal care products that are safe for their specific needs.

SkinSAFE 100 is the standard for hypoallergenic products, backed by science and real patch-test data.

The problem with 'hypoallergenic' as it's used today is that the term can mean whatever a particular manufacturer or brand wants it to mean. There is no federal standard that governs the use of the term. The word is mainly used to make a product more marketable. SkinSAFE 100 is the new standard for hypoallergenic. It's tied to real research data from thousands of people with skin allergies. A ‘SkinSAFE 100' product excludes the top-most common allergens, which produces fewer allergic reactions than other products and making it gentler on your skin. In fact, research shows that over 45% of contact skin allergies can be avoided simply by using SkinSAFE's 'SkinSAFE 100' rated products.

 

 

When shopping for hypoallergenic products, look for SkinSAFE 100 rated products and other high scores to avoid the most common allergy causing ingredients.

The list of the top common allergens included in our SkinSAFE 100 rating of products reflects Mayo Clinic research on allergen reaction rates from thousands of skin allergy sufferers in ongoing studies. The top common allergens list is periodically updated to reflect the latest results. The SkinSAFE 100 rating consists of the top-most common allergy-causing ingredients used in beauty and personal care products.

 

 

Patients with particularly sensitive skin may benefit from SkinSAFE shopping recommendations that are free of these allergens - products labeled 'SkinSAFE 100'. Here is a list of the SkinSAFE common allergens based on whether they are a fragrance, preservative or other type of common allergen:

• Fragrance (Parfum) - Also excludes the most common allergy causing botanicals such as balsam of peru, cinnamic aldehyde, propolis (bee glue) and many more

• Formaldehyde - Also excludes the most common allergy causing preservatives such as quaternium-15 and many more
• Benzalkonium Chloride
• Methyldibromo Glutaronitrile
• Methylisothiazolinone & Methylchloroisothiazolinone
• Benzophenone 4

• Potassium Dichromate
• Bacitracin
• Cobalt Chloride
• Neomycin
• Nickel

SkinSAFE 100 and SkinSAFE's associated scoring system is a recommendation to help you avoid the top-most common allergy-causing ingredients - and thousands of related ingredients shown to cause the same allergic reactions. This is a general recommendation meant to provide safer choices to health-conscious consumers who prefer not to use potentially allergenic ingredients on their skin.

If you're a skin allergy sufferer with specific allergens that cause skin irritation, SkinSAFE 100 scores aren’t designed to meet your needs. Instead, unlock personalized protection with a Safe for Me ( SFM™ Code), a custom filter based on your unique allergen profile.

Your SFM™ Code transforms SkinSAFE into your personal shopping assistant, showing only safe products for your skin. It’s built from your confirmed allergens and tells SkinSAFE precisely which ingredients to avoid.

To get started:

• Ask your doctor or skin health specialist to create your SFM™ Code.
• Already know your patch test results? Send them to SkinSAFE and we’ll generate your code.

SkinSAFE offers two subscription plans:

• Monthly Plan: $8.99/month with a 7-day free trial
• Annual Plan: $4.99/month billed as $59.99/year with a 14-day free trial

You can subscribe to SkinSAFE in a couple of ways:

• Through Your SkinSAFE Account
  Log in to your account www.skinsafeproducts.com, then click on “Explore Premium Benefits – Start your free trial” to begin your subscription.
• Through Apple or Google
  Subscriptions made through the Apple App Store or Google Play Store are managed by Apple and Google respectively. SkinSAFE is not able to provide support for billing or subscription issues related to these platforms. For help, please contact Apple or Google support directly.

1. Log in to your SkinSAFE account.
2. Go to Manage Subscriptions and Change Subscriptions.
3. Select the plan you want to switch to (monthly or annual).
4. Confirm the change and review any billing updates.

Changes typically take effect at the end of your current billing cycle. If you’re switching from monthly to annual, the new rate will apply on your next renewal date

To cancel your SkinSAFE subscription:

1. Sign in to your account and navigate to Manage Subscriptions.
2. Click Cancel my membership and follow the prompts.
3. You’ll receive a confirmation email once cancellation is complete.

Make sure to cancel before your renewal date to avoid being charged for the next cycle. You’ll retain access to premium features until the end of your current billing period.

Subscriptions obtained through Apple or Google must be canceled directly with them.

To cancel auto-renewal:

1. Open a browser and log into your account.
2. Navigate to Manage Subscriptions.
3. Locate the Auto-Renew toggle and switch it off.

Turning off auto-renewal will not cancel your current Premium subscription. You’ll continue to enjoy Premium benefits until the end of your current billing cycle.